Privacy Policy

Signature Air AZ · Effective November 12, 2026

Signature Air AZ (“Signature Air,” “we,” “us”) is a family-owned heating and cooling company serving the Phoenix, Arizona area. This Privacy Policy explains what information we collect when you contact us, request service, or use our website, and how we use it.

Information We Collect

When you request service or contact us, we may collect:

• Your name, phone number, and email address
• Your service address and details about your heating or cooling system
• Appointment and service history
• Any messages you send us by phone, text, email, or web form

How We Use Your Information

We use your information to:

• Provide, schedule, and confirm heating and cooling service
• Respond to missed calls and follow up on service requests
• Send appointment confirmations, reminders, and service updates
• Request feedback or a review after service
• Keep our business records and meet legal obligations

Text Messages (SMS)

If you give us your mobile number and agree to receive text messages, we may text you about your service: appointment confirmations and reminders, a reply when we miss your call, service updates, and review requests. Message frequency varies. Message and data rates may apply. Reply STOP to opt out of text messages at any time, or reply HELP for help. Consent to receive text messages is not a condition of purchase.

We do not sell or share your mobile number or your SMS opt-in consent with third parties or affiliates for their marketing. Your number is used only to communicate with you about Signature Air service, through our own systems and the messaging providers we use to send those messages.

Sharing Your Information

We do not sell your personal information. We share it only as needed to run our business: with the service providers that help us operate (for example, our scheduling, customer-management, and messaging tools), and when required by law.

Your Choices

You can ask us to update or delete your contact information, and you can opt out of text messages at any time by replying STOP. To make a request, contact us using the information below.

Contact Us

Signature Air AZ
1814 E Patrick Lane, Phoenix, AZ 85024
Phone: (602) 339-7665
Email: clintbakus@signatureairaz.com
Website: signatureairaz.com